Shipping & Returns

DELIVERY
Unless otherwise agreed in writing a delivery charge will be charged on all metropolitan deliveries including those to transport depots. Deliveries to other areas using a GCA nominated Freight Company will also incur a freight charge. All freight costs beyond the above are the responsibility of the purchaser. No responsibility will be accepted for goods damaged in transit.

Delivery by Australia Post
Australia Post deliveries that GCA pay for are sent by 'receipted mail'. The appropriate charge will then be added to the purchaser's invoice. For those purchasers using Reply Paid Post numbers, an extra charge for 'registered mail'. will be added to the purchaser's invoice.
This allows GCA to track parcels, as well as hopefully find any parcels that may go missing.
Those purchasers not wishing to have their goods sent by registered mail can do so, but GCA will take no responsibility for goods lost in transit and no credit will be issued.

RETURNS
Specially ordered or manufactured goods will not be accepted for credit. Stock items will not be accepted for return unless prior arrangement has been made. Freight charges on returned goods are the responsibility of the purchaser. Goods correctly delivered, as ordered, may be subject to a handling fee if accepted for return.

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